Last updated: 10 November 2026

1. Introduction

Haus of Stage ("we", "our" or "us") respects your privacy and is committed to protecting the personal information of our clients, performers, studios, schools, sponsors, vendors, event attendees and website visitors.

This Privacy Policy explains how we collect, use, store and manage personal information when you visit our website, contact us, engage our services or participate in our events and productions.

We aim to handle all personal information responsibly and in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) where applicable.

2. Information We Collect

Depending on how you interact with Haus of Stage, we may collect:

• Personal details: Names, email addresses, phone numbers and residential or business addresses.

• Business information: Business names, organisation details, studio information and professional enquiries.

• Event information: Booking details, event requirements, vendor applications, sponsorship enquiries and performance submissions.

• Performer information: Professional experience, performance background, photographs, biographies, portfolios and relevant audition information.

• Payment information: Transaction details and payment confirmations where applicable. Payment card details may be processed directly by third-party payment providers.

• Communications: Information provided through contact forms, emails, social media and other correspondence.

• Website information: IP addresses, browser information, website usage data and cookies, where applicable.

We only seek information that is reasonably relevant to the services, activities or enquiries involved.

3. How We Collect Information

We may collect personal information through:

• Our website and online enquiry forms.

• Email and telephone correspondence.

• Social media platforms.

• Event registrations and booking processes.

• Performer, studio, vendor and sponsorship applications.

• Direct interactions at events, productions and industry engagements.

• Third-party platforms used to manage bookings, communications or business operations.

Where practical, information will be collected directly from the individual concerned.

4. How We Use Your Information

We may use collected information to:

• Respond to enquiries and provide requested information.

• Manage client relationships, bookings and event arrangements.

• Coordinate performers, studios, schools, vendors and sponsors.

• Plan, produce and deliver events, shows and live entertainment.

• Assess performance and participation applications.

• Communicate important event updates and business information.

• Process payments and maintain business records.

• Improve our website, services and customer experience.

• Send promotional updates where permission has been provided or where otherwise permitted by law.

We will not use your personal information for unrelated purposes without appropriate consent or another lawful basis.

5. Sharing Your Information

Haus of Stage does not sell personal information to third parties.

We may share relevant information with trusted third-party service providers where necessary to operate our business, including:

• Website hosting and management providers.

• Booking and registration platforms.

• Payment processing providers.

• Event venues and production partners.

• Contractors and suppliers involved in delivering an event or service.

• Marketing, communications and administrative service providers.

Information will only be shared where reasonably necessary for the relevant business purpose, or where disclosure is otherwise authorised or required by law.

6. Photography, Video and Media

Haus of Stage may photograph, film or record events, performances, productions and promotional activities for marketing, documentation, social media, website content and future promotional purposes.

Where individuals are identifiable, we will seek appropriate permission or rely on an applicable lawful basis before using their images or recordings.

Where children or young performers are involved, appropriate parent or guardian permission will be sought for identifiable promotional use.

Individuals who have concerns about the use of their image or recording may contact us to discuss their request.

7. Children's Privacy

Haus of Stage may work with performers, students and participants under the age of 18 through performances, events, productions and associated activities.

We recognise the importance of protecting the privacy of young people.

Where personal information is collected directly from minors, we will take appropriate steps to involve a parent or legal guardian where necessary.

We will take particular care when collecting, storing and using photographs, videos, contact details and other information relating to children.

8. Website Cookies and Analytics

Our website may use cookies and analytics technologies to improve website functionality, understand visitor behaviour and monitor website performance.

These technologies may collect information such as browsing activity, device information and website usage statistics.

You may be able to manage or disable cookies through your browser settings. Some website features may not function as intended if cookies are disabled.

9. Storage and Security

We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored electronically through secure business systems, website platforms, email services and third-party providers.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.

10. Third-Party Websites and Services

Our website and communications may contain links to external websites, social media platforms, ticketing services or other third-party providers.

These external services operate independently and may have their own privacy policies and data handling practices.

Haus of Stage is not responsible for the privacy practices of external websites or services. We encourage visitors to review their respective privacy policies.

11. Accessing and Correcting Your Information

You may contact us to request access to personal information we hold about you or to request that inaccurate or outdated information be corrected.

We will consider and respond to requests in accordance with applicable privacy requirements.

12. Privacy Concerns and Complaints

If you have concerns about how your personal information has been collected, used, stored or disclosed, we encourage you to contact us.

We will review your concern and take reasonable steps to investigate and respond.

Where applicable, you may also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Website: https://www.oaic.gov.au

13. Changes to This Policy

Haus of Stage may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality or applicable privacy requirements.

The most recent version will always be published on our website, together with its updated revision date.

14. Contact Us

For privacy-related enquiries, requests or concerns, please contact:

Haus of Stage

Email: hausofstage@gmail.com

Location: Coolum Beach, Queensland, Australia